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    >Our Pricing Philosophy

    >Our Service Philosophy

    >Production Times

    >Product Types

    >Product Warranties

    >No Junk Policy

    >Custom Product Policy

Product Warranties

Every product that we sell is covered by a “LIMITED LIFETIME WARRANTY” Basically this means that the mechanical aspect of your blind or shade should last a reasonable lifetime under normal wear and tear.  Typically all mechanical aspects of our products are covered for life, the limitations to this warranty may vary from one product to the next.  For example; your real wood blinds are generally limited to 3 years of coverage on the slat material, PVC faux wood blinds are limited to 5 years on the slat material and your composite faux wood blinds are generally covered for life.  For specific concerns on a product you might be interested in please don’t hesitate to ask.

In the event you were to have a warranty issue we would typically ask you to ship the blind back to the manufacturer and they would do the repair and send it back to you.  Usually you would be responsible for the cost of shipping to the factory and they would in turn pay the cost of shipping back to you.